The data controller responsible for processing personal data on this website is:
Grand Living Holiday Apartment
Ernst-Ludwig-Ring 2
61231 Bad Nauheim
Germany
Phone: +49 176 47624921
Email: [email protected]
The protection of your personal data is important to us. We process your personal data exclusively in accordance with applicable legal requirements, in particular the General Data Protection Regulation (GDPR).
Personal data is collected only to the extent necessary for providing our website, handling inquiries, processing bookings, and fulfilling legal obligations.
This may include:
Name
Address
Telephone number
Email address
Booking information
Payment information
Communication content
If you contact us by email, telephone, or through our contact form, we process the information you provide for the purpose of handling your inquiry.
The legal basis for this processing is Article 6(1)(b) GDPR (pre-contractual measures) and/or Article 6(1)(f) GDPR (legitimate interest in responding to inquiries).
We use the Lodgify booking system to manage and process bookings.
Provider:
Code Collective S.L. (Lodgify)
Carrer d'Enric Granados 6
08007 Barcelona
Spain
The data entered through the booking system is processed for the purpose of managing and completing your booking.
A Data Processing Agreement (DPA) in accordance with Article 28 GDPR has been concluded with Lodgify.
The legal basis for processing is Article 6(1)(b) GDPR.
Bookings may also be made through platforms such as Airbnb or Booking.com.
In such cases, we receive the data necessary for the performance of the rental agreement from the respective platform. The collection of data on those platforms is the responsibility of the respective provider.
Further processing is carried out for the purpose of fulfilling the rental agreement in accordance with Article 6(1)(b) GDPR.
We use the following payment service providers to process payments:
PayPal
Stripe
The data required for payment processing is transmitted to the respective payment service provider.
The provider is Stripe Payments Europe Ltd., Ireland.
If you choose Stripe as your payment method, the data necessary for payment processing will be transmitted to Stripe. This may include your name, billing address, email address, payment amount, booking details, and payment information.
Processing is carried out for the purpose of payment processing in accordance with Article 6(1)(b) GDPR.
The provider is PayPal (Europe) S.à r.l. et Cie, S.C.A., Luxembourg.
If you choose PayPal as your payment method, the data necessary for payment processing will be transmitted to PayPal. This may include your name, billing address, email address, payment amount, and booking details.
Processing is carried out for the purpose of payment processing in accordance with Article 6(1)(b) GDPR.
Further information on how these payment providers process personal data can be found in their respective privacy policies.
When you visit our website, technical information is automatically collected, including:
IP address
Date and time of access
Browser type and version
Operating system
Referrer URL
Pages visited
This data is used to ensure the technical operation and security of the website.
The legal basis for processing is Article 6(1)(f) GDPR.
Our website uses Google Maps to display our location.
The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
When accessing the map, personal data, particularly your IP address, may be transmitted to Google.
The use of Google Maps is based on your consent pursuant to Article 6(1)(a) GDPR, provided that such consent has been obtained.
We store personal data only for as long as necessary to fulfill the respective purposes or as required by statutory retention obligations.
Documents relevant for tax and commercial law purposes are generally retained for up to 10 years.
You have the right to:
Access your personal data
Rectification of inaccurate data
Erasure of personal data
Restriction of processing
Data portability
Object to processing
Withdraw consent at any time
To exercise any of these rights, please contact us.
You have the right to lodge a complaint with a data protection supervisory authority regarding our processing of your personal data.
We reserve the right to amend this Privacy Policy as necessary to ensure compliance with current legal requirements and to reflect changes in our services.